30-day money-back guarantee
Not convinced by a product? Just call or email our aftersales service team within 30 days and we’ll process your request within 48 hours. To find out more about how to withdraw (the ‘cooling-off’ period), please read our General Terms and Conditions of Sale.
KIMEX 3-year guarantee
All KIMEX products come with a 3-year guarantee which begins on the date they are received. To find out more about applicable guarantees, please read our General Terms and Conditions of Sale.
An efficient aftersales service team
If you experience any issues with our products, our aftersales service team is on hand to help you. Just give them a call or use our contact form. KIMEX undertakes to get back to you within 48 business hours.